ITM and Advantage Launch Crisis Management Tool

Updated: 13-09-2011

ITM Members To Benefit From Tailored Hub

The Institute of Travel & Meetings (ITM) UK & Ireland, today announced the formal release of a hub designed to support crisis management by business travel professionals in the UK.

The hub, being launched in a beta format on 14th September has been designed by collaboration between Advantage Business Travel Centres and ITM since the association's announcement after the 2010 ash cloud of the creation of ITM Phoenix to better serve the industry during a crisis.

Speaking about the launch of the hub, previewed to the media and ITM industry partners today in London, Mr Jamie Hindhaugh, ITM Chairman, said: "We are delighted to launch this hub today to our members and the wider industry. It will act as a one-stop shop for anyone before, during and after a crisis to improve their programme management at times of major service disruption."

The hub offers ITM members access to a centre for the latest service disruption updates by suppliers, an area to share information and solutions in a closed, secure environment and a knowledge centre for better long term crisis management planning.

The association's project group, ITM Phoenix, will now focus on engagement with government and the wider industry and the establishment of a Business Continuity Planning Scenario Test to allow buyers to regularly test their crisis management systems and measure specific attributes against other companies to benchmark their programmes.

Full ITM Business members will have access to all content on the hub. ITM Connect members will be able to access the Service Updates section only. Why not upgrade your ITM Connect membership now to full ITM Business membership to make sure you are prepared?

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